Returns & Exchanges
At ODs Designer Clothing, we want you to be fully satisfied with your luxury purchase, which is why we offer a straightforward 14-day return policy for a full refund or exchange. Please ensure all items remain in their original condition with all designer tags and security seals intact.
Complete the Return Form
Locate the returns note included in your original delivery and fill out the required details, specifying whether you require a refund or a size exchange.
Secure the Package
Place the items back into their original designer packaging and ensure the outer mailing bag is securely sealed to protect the luxury goods during transit.
Post Your Item
Send your parcel via a tracked courier service to our returns department address; we recommend using a signed-for service to ensure your return arrives safely.
Processing and Refund
Once our quality control team inspects your return, we will process your refund or dispatch your exchange within 3-5 working days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing